Terms of Service

Last updated: December 15, 2024

Agreement to Terms

Welcome to Tessa ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our mobile application and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service.

Description of Service

Tessa is an emotional support community application that provides:

Important Note: Tessa is designed for emotional support and relaxation purposes only. It is not a substitute for professional mental health care, therapy, or medical treatment.

User Accounts

Account Creation

To use certain features of the Service, you may need to create an account. You agree to:

Account Termination

You may terminate your account at any time by contacting us or using the account deletion feature in the app. We may suspend or terminate your account if you violate these Terms.

Acceptable Use

Permitted Uses

You may use the Service for:

Prohibited Uses

You agree not to:

Warning: Violation of these terms may result in immediate account termination and legal action.

Content and Intellectual Property

User Content

You retain ownership of content you create and share within the Service. By using the Service, you grant us a license to use, store, and process your content to provide and improve the Service.

Our Content

The Service, including its design, features, and content, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

AI-Generated Content

Responses from AI characters are generated content and should not be considered professional advice. We are not responsible for the accuracy or appropriateness of AI-generated responses.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

Disclaimers and Limitations

Service Availability

We strive to provide continuous service availability, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

No Professional Advice

The Service is not intended to provide professional mental health, medical, or therapeutic advice. Always consult qualified professionals for serious mental health concerns.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Modifications to Terms

We may modify these Terms at any time. We will notify users of significant changes through the app or by email. Continued use of the Service after changes constitutes acceptance of the new Terms.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including violation of these Terms.

Upon termination, your right to use the Service will cease immediately, and we may delete your account and associated data.

Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Contact Us

If you have any questions about these Terms of Service, please contact us: